Bear Auto Repair and Transmission Repair

Mon - Fri: 8:00 AM - 5:00 PM
Give us a Call:(302) 328-1550
1

Two days and six phone calls later, could not get a simple price to change out my tires. During my first phone call with Cody at noon, he stated their shop would be happy to change out tires, once I asked him how much it would cost per tire he said he would have to give me a call back. I did not hear from him for the remainder of the day I called him again to ask for an update, he said he was too busy to look at pricing and he would call me back tomorrow morning at 8 AM sharp. No phone call at 8 AM, I called back to ask for an update, and I am told to hold on. On the phone for quite a while holding, called back again no luck. Not going to waste my time anymore, I’ll bring my business elsewhere. It’s sad because I heard great things about the shop and wanted to purchase an Allison transmission for my truck later this year, but with these levels of communication and service issues, I don’t want to chance it.

We’re very sorry about that Alejandro. Short staffed this week due to vacations. Still no excuse why we couldn’t have at least gotten back to you. We will certainly try to do better. I’m one of the ones away on vacation. That’s typically my job. Dan/owner

- ASAP Automotive & Transmission
5

5

Great service I won’t go anywhere else. Price is affordable too and that’s a plus.

5

Friendly & professional staff; quality & prompt service😊

5

Very professional and friendly!! The car was in and out of the shop in a day!!!

5

I currently go to one mechanic that’s close by and I’ve recommended them to several people but what separates ASAP from my current mechanic is their communication. I was very impressed with Dan because after reserving online, he promptly followed up with an email and also followed up with a phone call. He was professional and down to earth. I’ll definitely be going back.

5

Very friendly professionals with excellent service. Would recommend highly!

Hope the Mazda CX gave you a quiet smooth ride on your trip Chris, and you like those tires as much as I do. Hope to see you again. Thanks so much for the review. Dan. Owner

- ASAP Automotive & Transmission
5

Customer service is really good. If you have an appointment they get you in on time. That's why I am a return customer.

5

Trustworthy, reasonably priced shop with outstanding customer service. They were able to diagnose my issue and get me fixed up on the same day — as a walk-in. I will definitely will be going back and refer them 100 percent.

5

Excellent service.

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